The house manual
Welcome to Rome Montesacro Best Apartment
In this short guide you will find information and suggestions that you may find useful for your stay and small rules for respecting the house and other guests. If you have any question or doubt, please feel free to contact us at any time. We wish you a wonderful stay!
Check-In
Rules
Check-Out
Rules
Heating and air conditioning rules
Dispose your waste correctly
No pets allowed in the apartment
Smoking is prohibited
The check-in time is from 3.00 pm (15:00), this is to ensure that the operators clean the apartment adequately. In case the house is available in advance it is possible to request an early check-in of a few hours for a small fee to be agreed time by time.
Normally I like to welcome my guests in person so we can get to know each other, show them the apartment and give some information; however, if due to other commitments or times it is not possible to come and welcome you, you can use the self-check-in.
The check-out time is before 10:00 to allow the house to be cleaned before the arrival of other guests. If there are no other reservations for that date it is possible to request a late check-out for a small additional fee to be agreed on a case-by-case basis.
For check-out I always try to come to the apartment when possible so as to greet the guests and check for any problems together, but if I am unable to come for check-out, it is possible to do a shelf check-out.
SELF CHECK-OUT CHECK LIST:
1) Close all windows in the house tightly before leaving
2) Turn off all lights, heat, air conditioners and appliances
3) Make sure you have not left any personal items in the house
4) Check that you haven't left any food in the pantry, fridge or freezer
5) Pile up all used towels in the bathroom so you can find them easily
6) Leave air conditioner and TV remote controls where you found them
7) Don't forget to throw away the garbage
8) Lock the door when you leave
9) Put the set of keys back in the safe, lock it and turn the numbers
10) If you were satisfied with your stay don't forget to leave a 5 stars’ review!
RETURN OF KEYS
In case of self check-out, lock the door and put the bunch of keys back in the safe box near the apartment door where you found them using the same code provided before. Close the box and rotate the numbers. The two gates on the ground floor can be opened without keys using the opening buttons near each gate.
In the Municipality of Rome there are laws that regulates the temperatures to be kept in the house during the various periods of the year. If these provisions for the protection of the environment are not respected, the authorities can apply fines; therefore the apartment is equipped with automatic summer and winter temperature management.
WINTER🌡️
According to these rules, heating can never be turned on before November 15th and must always be turned off starting from April. The maximum temperature allowed inside the house is 19 C° and radiators cannot be active for more than 12 hours a day. We inform you of this in case you wonder why it is not possible to increase the temperature in the house.
Typically, the heating is turned on for a few hours in the early morning and then turned back on in the late afternoon until dinner time. The hours may change from year to year depending on the weather or other legal requirements.
An automatic thermostat will regulate the switching on and off of the radiators in order to respect these rules so you won't have to worry about making any adjustments because the heating will be managed automatically.
SUMMER❄️
For air conditioners, the rule prohibits setting temperatures below 27 °C during the day. For this reason, the remote controls of the air conditioners are designed to remain within the limits of the law.
We ask you to always turn off the air conditioners if you are not at home and avoid turning them on if you are using other appliances to avoid power overloads which normally cannot exceed 3 kWh.
We count on your help to respect the environment and reduce waste.
To respect the environment and the city rules we ask you to separate your waste as best as possible. You can find a bin under the kitchen sink and others in the balcony; they will help you keep different materials separate as required (the WC is not a bin 😊). You can use the shopping bags that they give you at supermarkets if the ones we provide are finished. Before leaving the apartment, remember to throw the rubbish into the containers you find on the opposite side of the square in front of the house.
This is how you should divide the waste:
We deeply love pets and understand how integral they are to the family; however, to preserve the apartment's parquet floors, ensure high hygiene standards, protect guests with allergies, and prevent any inconvenience or complaints from neighbors, we unfortunately cannot allow pets in the apartment. We appreciate your understanding and thank you for respecting this rule, which is designed to ensure a comfortable stay for all our guests.
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For safety reasons and, above all, to ensure a healthy and pleasant environment for all guests, smoking is not permitted inside the apartment, whether traditional or e-cigarettes. Persistent smoke odors may be unpleasant or bothersome to other guests; we therefore thank you for your cooperation and compliance with this rule, which is essential to maintaining the quality and comfort of the accommodation.
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